![A look at the kiosk service provided by SicPama. Provided by SicPama.](http://www.issuetoday.co.kr/data/photos/20241148/art_17326883431015_925863.jpg)
A Daegu-based startup, SicPama, is revolutionizing the domestic and international restaurant industry with its innovative ordering and payment system.
The company developed a QR code-based ordering system during the COVID-19 pandemic, enabling customers to easily order and pay directly from their table without the need for kiosks or tablets.
Customers can scan the QR code and place orders instantly without downloading an app, while restaurant owners can maximize space without installing additional hardware.
SicPama's system goes beyond user convenience. It provides restaurant operators with solutions to optimize operations through big data, including sales, order volume, and cost analysis.
Notably, it features a function to predict customer revisit probabilities, contributing to long-term operational efficiency for restaurants.
Regarding its popularity, SicPama stated, "Our platform offers customers the convenience of seamless ordering and payment while helping restaurant owners run their businesses more efficiently."
Founded in 2020, SicPama credits its rapid growth to a flexible and open organizational culture. The company fosters creativity and innovation through initiatives such as flexible working hours and a nickname policy, allowing employees to share ideas comfortably.
![SicPama CEO Seo Jeong-hwan (center) is attending an expo held in Singapore and explaining the service to local POS company officials. Provided by SicPama..](http://www.issuetoday.co.kr/data/photos/20241148/art_17326883549966_45bee0.jpg)
CEO Seo Jung-hwan remarked, "A comfortable work environment enhances employee productivity, which in turn contributes to creating better products and services."
SicPama is now expanding its business beyond Daegu to domestic and international markets. By offering various solutions to improve restaurant operations, the company is solidifying its presence in the global restaurant industry.
The company’s innovative technology and creative organizational culture make its future even more promising.
CEO Seo said, “I feel very confident in the fact that many companies and people are paying attention to SicPama’s services.”
“We will continue to achieve better service and sustainable growth through a comfortable work environment.”